CFM Portal Privacy Policy

CFM International ("CFM") and its affiliates are sensitive to privacy issues on the Internet. We believe it is important you learn how we treat the information about you that we receive on the Internet. Below are our guidelines for protecting the information you provide to us during your visit to our Web site ("the Site") and for the use of such information by CFM and its affiliates. The goal of such guidelines is to permit you to better understand the CFM Portal Users Access Terms that you must validate upon your first access to the Site.

What Type of Information Do We Collect?

When you first request access to and use of the Site we may ask that you provide us with information about you and your company including your name, company name, address, telephone and fax numbers, e-mail address, nationality, country of residence and other identity and contact information. If you wish to review and/or correct the individually identifiable information that we have collected about you through the Site, please contact the CFM Web Support Team.

If you use our services, request quotes for products through our Site or otherwise make use of our Site, including but not limited to contacting us, reporting a problem on the site, completing surveys, we may ask you to provide further information, including but not limited to technical specifications, financial information, and other business-related information. When you visit our Site, we collect certain routing information such as the Internet Protocol address of your originating Internet Service Provider, and information provided by "cookies" stored on your hard drive. Cookies are small data files containing a unique identifier so that we can recognize you each time you return to our Site, and which keep track of the pages you view on our Site and which services you use. This information allows us to provide more tailored and user-friendly services.

We also collect aggregate information about the use of our Site, including which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.

How Do We Use the Information We Collect?

The information we collect from and about you and your company may be used in the following ways, among others: to fulfill orders and requests, to provide quote information in response to requests, to process, execute and monitor orders, to notify you and third parties of the status of orders, to prepare drawings, product configurations or productions, to provide you with information about offers or products we believe you will find useful, or to notify you of updated information, changes to the Site, or new products and services that we think might be beneficial to you or your business. We also may combine information you have provided to us in communications offline with the information you have given us online, to, among other things, provide a more customized experience for visits to the Site.

We may use demographic and Site usage information collected from visitors to, among other purposes, improve the usefulness of our Site and to prepare aggregate, non-identifying information used in marketing, advertising, or similar activities. From time to time, some information may be purged from our systems in our sole discretion.

Company and company location names registered on this portal are made publicly available as part of the user ID request process. This allows us to ask fewer questions and expedites the user ID request process.Note that no personally identifiable information or private information related to your company’s contractual agreements with CFM is divulged on this or any CFM-owned website.

How is the Information collected stored?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

Your personal data shall not be stored for longer than is reasonably necessary for the purposes detailed above, and we will take adequate measures to ensure the security of such data.

With Whom Do We Share Information and how is it used?

Categories of people within CFM and CFM affiliates who may have access to the personal data include customer support personnel, information technologists, and auditors.

We may provide the information we collect about you and your company, including your e-mail address or other identifying information, to our affiliates and to third parties, including manufacturers, suppliers or others involved in the distribution chain to provide the products or services that have been requested.

When will Information be disclosed?

We may disclose your personal information to any affiliate of CFM, which includes its parents companies GE and Safran Aircraft Engines.

We may disclose your personal information to third parties other than CFM affiliates in the following cases:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If the company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of CFM, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

How Is Your Information Protected?

1. Your transmission of some information to or from our Site is secured through encryption built into your browser. Information stored on our systems, including order forms or requests for quotes submitted through the Site, and billing information and account status information accessible through the Site, are protected by firewalls and other security measures.
2. While we strive to protect your personal or company information by encryption, firewalls, and other means, unless specifically agreed otherwise we cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use our Site, you do so at your own risk.
3. Please keep in mind that the information disclosed by you on our Site -- for example, information you may provide to others on bulletin boards or in chat rooms that may be available on the Site -- can be collected and used by visitors to the Site.

Web Beacons and Cookies

Certain pages within the CFM Portal website contain secure third-party "web beacons" which are clear picture files used to keep track of your navigation throughout the website. The information from web beacons may be used to improve how the website works. Web beacons collect user name, company name, IP address of your computer, the time the pages were viewed, the publications and products you searched, and the type of browser you used to view the pages. By collecting this data, we may suggest products and services that may be of interest to you. Web "Cookies" are also used within the CFM Portal. Session cookies are used to establish the ability to access the CFM Portal after logging into the website and are used to identify and maintain the user session within the CFM Portal. A third cookie is used to ensure secure third-party can collect the user data as indicated above. Web Beacons and Cookies are essential for the CFM Portal access and functioning of the site.

Processing Consent

By accepting the CFM Portal Users Access Terms you will acknowledge and agree that we may collect, track, use and disclose your personal data as described in this Privacy Policy, or any amendments hereto. You further acknowledge and agree that we may transfer your personal data outside of your host country (which may include the transfer of the data out the European Economic Area even where the country or territory in question does not maintain adequate data protection standards) for purposes described in this Privacy Policy. If you do not consent to the terms of this Privacy Policy and of the CFM Portal Users Access Terms, please do not use this Site.

Links to Other Web Sites

CFM's Web site may contain links to other Web sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other Web sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you decide to visit any linked site, you will leave this site and will visit the linked site at your own risk. It is your responsibility to take all protective measures to guard against viruses or other destructive elements. CFM makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that CFM or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of CFM or any of its affiliates or subsidiaries. For the avoidance of doubt, under the present paragraph, CFM includes all CFM affiliates (including the CFM parents companies GE and Safran Aircraft Engines).

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page.